Inquiry
+91 9901459620
Email ID
sales@loadcontrols.net
Technical Services
Pre-Sales Support
Crafting Solutions, Building Partnerships
At Load Controls, we recognize the pivotal role electrical panels play in the efficiency and safety of your systems. Our pre-sales support is a testament to our commitment to excellence and innovation.
- Needs Assessment: We start by listening. Engaging in detailed conversations, we identify your load characteristics and specific functionalities, asking the right questions to tailor our solutions.
- Customized Solution Proposals: Based on gathered information, we propose solutions that not only meet but exceed your expectations.
- Technical Consultation: Our dedicated team of experts offers technical consultation, ensuring confidence in your decision-making process.
- Product Demonstrations: Witness the features and capabilities of our electrical panels through product demonstrations, experiencing firsthand how our solutions enhance efficiency and reliability.
- Addressing Concerns: Your concerns matter. We actively listen, providing transparent and detailed responses to build confidence in our proposed solutions.
- Holistic Solutions: Our sales and engineering teams work seamlessly to ensure a comprehensive approach to customer support, bringing in technical experts as needed.
- Customer Training and Ongoing Support: Our sales and engineering teams work seamlessly to ensure a comprehensive approach to customer support, bringing in technical experts as needed.Beyond sales, we offer training sessions and ongoing support to help you operate and maintain our electrical panels effectively.
Post-Sales Support
Ensuring Your Success Beyond Purchase
Our commitment extends beyond the sale. Dedicated post-sales support ensures the seamless operation and longevity of your electrical panels.
- Installation and Commissioning: Thorough site assessments and precise installations, followed by meticulous commissioning, guarantee optimal performance.
- Training for Operations: We go beyond installation, providing training for your operations team to operate and maintain electrical panels effectively.
- Warranty Services: Ongoing support post-installation, with a standard warranty covering manufacturing defects to performance issues.
- Customer Feedback: We value your feedback, helping us continuously improve our products and services.
Training at Factory/Site
Empowering Technical Excellence
At our training center, we offer instructor-led programs at the LCTC dedicated Room, catering to basic and complex technologies, with hands-on job aids and computer simulation.
Annual Maintenance Contracts (AMC)
Proactive Care for Your Panels
We offer annual maintenance contracts (AMCs) for electrical panels (LT and HT up to
33kV). During the contract period, we ensure regular inspections (monthly / quarterly /
half yearly), preventive maintenance, and prompt resolution of issues to ensure the
reliability, performance and longevity of the electrical panels.
Our typical AMCs include the following services:
- Routine Inspections: Regular checks to identify any loose connections, signs of wear and tear, or other issues that may affect the performance of the electrical panels.
- Cleaning: Cleaning of components to remove dust and debris, as well as lubrication of moving parts to ensure smooth operation.
- General Servicing of Switchgears: We carry out thorough functionality checks, cleaning & greasing of moving parts and routine tests for ACBs and VCBs.
- Testing & Calibration of Relays: Calibration & testing of all the relay settings of HT / LT panels once in a year & ensure that the settings are within limits as per standards and submission of test reports.
- Testing & Calibration of Meters: Calibration of all energy meters, ammeters, voltmeters, multi-function meters once in a year and submission of test reports.
- Maintenance of Earth Pits: Conducting resistance tests for all the earth pits once in six months and submission of test reports. In the event we find any faulty earth pits, we also carry out reconditioning / repairing of these faulty earth pits by adding salt, charcoal & water.
- Emergency Support: We provide emergency support in case of breakdowns or failures, with a commitment to respond promptly and resolve issues.
- Replacement of Parts: If any components are found to be faulty during routine inspections, such parts will be replaced on a chargeable basis at zero installation cost.
- Documentation: Maintenance of detailed records and documentation of all maintenance activities, inspections, and repairs carried out during the contract period.
Brownfield & Greenfield Solutions
Tailored Excellence
Specializing in innovative solutions for both brownfield and greenfield projects, our expertise ensures success in upgrading existing systems or starting fresh with a new installation.
What Sets Us Apart:
- Tailored solutions for every project
- Proven expertise in upgrades and new installations
- Brownfield solutions: System upgrades, retrofits, compatibility assessments, minimal operational disruption
- Greenfield solutions: Turnkey installations, innovative design, scalability, and flexibility
At Load Controls, we listen, innovate, and create better solutions, driven by our customers who push us to reach higher. Our factory-trained service engineers and centrally located expertise teams ensure reduced total cost of ownership, greater safety, and longevity of equipment. Join us on the journey to excellence in electrical solutions.